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We asked... "Can you tell us why you gave that response?"
Comment
Date
While the service is good I struggle discussing symptoms during phone appointments.
Tuesday 14 May
Staff always friendly and helpful.
Tuesday 14 May
Don't cater for people who work...
For example , needed a blood test, and I start work at 0630am and finish 1500, and i couldn't get a blood test that late.
Resulting in me having to wait two weeks, for a blood test in Basildon hospital.
And the surgery suspended my medication, pending the blood test.
Very poor service
Tuesday 14 May
Always helpful in getting me an appointment soon as possible.All staff are polite and friendly and always willing to help
Wednesday 8 May
Trying to get a face to face appointment is almost impossible.
What you had to tell us
We asked... "Can you tell us why you gave that response?"