Important Notices
Time to Learn 2025!
The following dates below are our time to learn dates. During this time, the surgery will close from 1pm in the afternoon for staff training. Our services are covered by NHS 111, so please give 111 a call if you require medical attention or pop along to your local pharmacy for some advice. If your medical condition is more serious, then please visit A and E and you will receive care and treatment from the hospital.
March 4th 2025
April 1st 2025
May 13th 2025
June 3rd 2025
July 1st 2025
September 9th 2025
October 7th 2025
November 4th 2025
December 2nd 2025
January 6th 2026
February 3rd 2026
March 3rd 2026
Please note, these dates are subject to change, under the instructions of the ICB.
Telephone numbers and addresses
It is the responsibility of the patient to ensure the surgery is informed of any change in telephone number or address to ensure the practice holds the correct information in patients clinical record.
The NHS Website
The NHS Website is a valuable resource, with information on all NHS services available alongside an A-Z of both medical conditions and medicines. Patients may download the NHS App from where they can order repeat prescriptions and have access to their own medical information.
Investigations including blood test results & x rays
It is the responsibility of the patient to ensure you contact the practice for any test results that were organised for you from the surgery,
to ensure you receive your result in a timely manner.
Request prescriptions through email!
The surgery has introduced a prescription email for patients to use if they do not have access to the myGP app or unable to drop the prescription into the surgery in person.
mseicb-bb.prescriptions.ballardswalk@nhs.net
Please note, prescriptions may take anything up to 72 hours to process regardless of whether it is dropped in on paper, through the app or email.