Repeat prescriptions are not done automatically. You will still need to request your prescription when you are due.

You can request your repeat prescriptions through:

1. In person - You can tick the required prescriptions on the printed order slip. These can be dropped into the surgery or posted.

2. Online - You can request a prescription using the link at the top of the page. You can also make a prescription request via the NHS app or SystmOnline. You must be registered to use these apps. You can find further details for registering with the NHS App here. You can also find further details about registering with SystmOnline here.

3. Email - Email in your prescription request to: mseicb-bb.prescriptions.ballardswalk@nhs.net

We will not take telephone prescription requests.

You can order repeat prescriptions up to one week in advance. Please allow 3 working days for your request to be reviewed and actioned.

If you are requesting any medications that are not on your repeats, they will not be processed. You will need to contact the surgery on 01268 542901 to book an appointment with a clinician.

If you require your prescription whilst you are going away, please print out the form below and return this to reception.

Please note requests for more than 4 weeks supply cannot be authorised.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

If you would like to apply for an exemption from Prescriptions Charges due to a medical condition, please come to reception and ask for a form to fill out.  Further information on medical exemption can be found on the NHS website.